Shipping policy

Welcome to TECIDOS DO ANA PRIVATE LIMITED / All is Love brand.
We are committed to providing you with a seamless shopping experience. Below is our detailed shipping policy to help you understand our process.

Processing Time

  • All orders are processed within 3–5 business days after payment confirmation.
  • Orders are not shipped or delivered on weekends or holidays.
  • In case of any delay due to unforeseen circumstances, we will notify you promptly via email.

Shipping Time

  • We use DHL Express for all deliveries to ensure fast and reliable service.
  • Shipping takes approximately 4–7 business days after dispatch, depending on your location.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the weight of the package.
  • Any applicable duties, taxes, or customs fees are the responsibility of the customer.
  • Promotional Offers:
    • Occasionally, we offer free shipping as part of special promotions.
    • When available, these promotions will be clearly advertised on our website, and the shipping cost will be waived at checkout.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
  • Track your order at DHL’s tracking page.

Shipping Restrictions

  • We currently ship worldwide, but certain remote areas may have extended delivery times.
  • For queries about shipping to your location, please contact us at anna@allislove-boutique.com.

Incorrect Shipping Details

  • Please ensure your shipping information is accurate.
  • TECIDOS DO ANA PRIVATE LIMITED is not responsible for delivery failures due to incorrect or incomplete addresses.

Lost or Damaged Packages

  • While we strive to ensure all orders are delivered on time and in perfect condition, we understand issues can arise.
  • For lost or damaged shipments, please contact us within 7 days of the delivery date at anna@allislove-boutique.com.

Contact Information

If you have any questions or concerns about shipping, please don’t hesitate to reach out:

Thank you for shopping with TECIDOS DO ANA PRIVATE LIMITED! We appreciate your trust in our boutique and look forward to serving you.